Computersalg.dk Wd My Passport For Mac

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'I have a WD My Passport Ultra 1TB portable drive for storing important personal files. Suddenly, the WD Passport ultra is not showing up on my PC.
How do I fix My WD Passport Ultra not showing up on my computer?'

When your WD My Passport Ultra hard drive or external hard drive is not showing up, you can neither access nor use the drive on your computer.

But don't worry. Follow this guide, you'll learn the causes and fixes to the WD Passport Ultra external hard drive not showing up error on your own.

About Your WD Drive My Passport for Mac User Manual 4. 2 Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. Turn on your computer. Connect the drive to your computer as shown. WD 2TB My Passport for Mac Portable External Hard Drive HDD, USB-C and USB-A Compatible, Blue - WDBA2D0020BBL-WESN. Toshiba Canvio Flex 2TB Portable External Hard Drive USB-C USB 3.0, Silver for PC, Mac, & Tablet - HDTX120XSCAA. About Your WD Drive My Passport for Mac User Manual 2. Physical Description As shown in figure 2, the My Passport for Mac drive has: A USB 3.0 interface port A power/activity LED indicator USB 3.0 Interface USB 3.0 supports data transfer rates up to 5 Gb/s.

Here is the complete guide to making your WD Passport external hard drive detected again:

PAGE CONTENT:
Fix 1. Add New Drive Letter
Fix 2. Fix Corrupted File System/Bad Sector
Fix 3. Plug WD My Passport Halfway-in-USB
Fix 4. Try a Different USB Cable/Port or PC
Fix 5. Update WD External Device Driver & Reinstall BUS Controllers
Fix 6. Send Disk for Repair

Some of you may also want to learn what causes the wd external hard drive not showing up on the computer. Continue reading and check it out.

Why is My WD Passport Not Showing Up?

We consulted many experienced users and IT professionals, and we concluded the causes below. Check out why is your WD Passport Ultra external not showing up:

  1. 1. A faulty USB port/cable, or a damaged USB hub on PC
  2. 2. No drive letter is assigned to WD Passport drive
  3. 3. Corrupted file system or bad sectors makes WD drive unreadable
  4. 4. WD drive driver is out of date
  5. 5. Universal USB controllers drivers are outdated

These causes may also lead to some of your other devices malfunctioning, such as:

So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? Follow through the tutorials below to get rid of this issue immediately.

Part 1. Check The State of WD External Hard Disk in Disk Management

Connect the WD external hard drive to your computer via the USB cable. Follow steps here to check the state of your WD external hard drive in Disk Management:

Step 1. Press Windows + R keys, type diskmgmt.msc in the Run box, and click 'OK'.

Step 2. In Disk Management, locate and check the state of your WD external hard drive.

Part 2. Fix WD My Passport External Hard Drive Not Showing Up Error

Check the state of your not showing up or not detected WD My Passport Ultra external hard drive and refer to the right fix to make your drive work normally again.

Fix 1. Add New Drive Letter to Make WD Passport External Hard Drive Showing Up

Applies to: Fix WD passport external hard drive not showing up due to the drive letter confliction.

If your WD displays as 'New Volume' with no drive letter in Disk Management, it won't show up in File Explorer. Don't worry.

You can change or add a new drive letter so to make WD passport detectable and accessible again in Windows PC:

Step 1. Press Win + R keys, type diskmgmt.msc in the Run dialog, click 'OK' to open Disk Management.

Step 2. Right-click on WD drive which fails to show up and choose 'Change Drive Letter and Paths..'.

Step 3. Click 'Add', set a new drive letter to assign to the WD external drive, and click 'OK'.

If the WD drive has already been assigned with a letter, click 'Change' to choose another letter for it. After this, restart your PC and check if you can visit the WD external hard drive in Windows File Explorer.

Fix 2. Fix Corrupted File System/Bad Sector

Applies to: Fix WD passport external hard drive not showing up due to file system error or bad sectors.

If the system files are corrupted or the WD device contains bad sectors, Windows disk management may detect it as '*Others' or RAW. Your computer may not even able to detect it from File Explorer.

EaseUS partition manager software with its Check File System feature can help. As long as your Disk Management can detect it, you can apply this tool to fix the corrupted file system and bad sectors on WD hard drive.

Follow to see how to fix corrupted system files and bad sectors on WD device:

After this, you can check the drive. If your files were missing, move to Part 3 and apply reliable data recovery software to bring back all your WD external hard drive data.

Fix 3. Plug WD My Passport Halfway-in-USB

This method is more like a temporary solution. According to a user's feedback on a forum, in this 'bizarre way', his computer successfully recognized the external hard drive. Here's how to do it.

Step 1. Plug the USB cable halfway through any one of your computer's USB ports.

Step 2. Wait for the WD hard drive to show up in File Explorer.

Step 3. When you see your hard drive, push the USB completely into the USB port.

It might be unreasonable, but quite a lot of people solved their problem with this trick. Have a try on it!

Fix 4. Try a Different USB Cable/Port or PC

When your WD hard drive neither shows up in File Explorer nor Disk Management, you can try to change the USB cable, try another USB port, or a new PC to see if the drive can be read or not.

Step 1. Switch a USB port/cable and replug it to your computer.

If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. The problem is with the USB cable.

Step 2. Reconnect the WD drive via a new USB hub or to a new PC.

  • If the WD Passport drive shows up, it is the damaged USB hub that stops WD from showing up.
  • If the WD passport is not detected either on your current or the new PC, replace the WD drive with a new one.

Fix 5. Update WD External Device Driver & Reinstall BUS Controllers

When the WD Passport drive is not working, it might be caused by the outdated device drivers. So the best way is to update its driver via the following three paths:

#1. Download and Install WD Device Driver:

Step 1. Connect the problematic WD external hard drive to your PC.

Step 2. Right-click on the Windows icon and select 'Device Manager'.

Step 3. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers, or Other devices.

See if the WD external hard drive is shown as an 'Unknown' device.

Step 4. Right-click on Unknown or not working WD external hard drive, select 'Properties'.

Step 5. Go to the Details tab, set Property to 'Hardware Ids'.

Step 6. Right-click the top Value and click 'Copy'.

Step 7. Paste it into a browser and search for the correct device driver.

Step 8. Find and download the correct WD device driver and install it on your PC.

After this, restart your computer. And everything shall work fine with your WD My Passport Ultra drive.

#2. Update WD Device Driver from Device Manager:

Step 1. Right-click on the Windows icon and select 'Device Manager'.

Step 2. Expand Device Manager and right-click the WD My Passport Ultra drive.

Step 3. Select 'Update driver'.

Step 4. Select 'Search automatically for updated driver software', wait for the process to complete.

#3. Uninstall/Reinstall USB Controllers

When the Universal USB Bus Controllers are outdated, it may also stop your WD passport from being detected or showing up. So you can try to uninstall and reinstall USB controllers:

Step 1. Right-click on the Windows icon and select 'Device Manager'.

Computersalg.dk Wd My Passport For Mac Download

Kannada new video song 2018. Step 2. Expand Universal Serial Bus controllers, right-click on USB controllers of the WD drive, and select 'Uninstall device'.

Repeat to uninstall each USB controller one by one.

Step 3. Restart the computer and Windows will automatically reinstall the USB controllers of your WD drive.

After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then.

Notice:
If the WD external hard drive is still not showing up in both File Explorer and Disk Management after trying all these solutions, send your drive for repair as shown in Fix 3.

Fix 6. Send 'Unknown' & Not Detected WD External Hard Disk for Repair

If your WD external hard drive displays as 'Unknown' in disk management, the last thing you can try is to send the disk for repair.

You have two options for this issue:

  • Option 1. Beyond the Warranty: Send WD external disk for repair in a local repair center
  • Option 2. Within the Warranty: Send WD external disk back to its manufacturer

Part 3. Get Data Off WD External Disk and Format It to Work Again

If your WD hard drive shows up and you can access the disk again. Take the last guide in this part to fully protect your files and make the WD external hard drive viable for saving and editing data again.

#1. Get Data Off WD External Hard Drive

Here are two ways that you can fully get files from your WD external hard drive:

  1. 1. Open and copy data from your WD hard drive to another storage device as a backup.
  2. 2. Recover lost files from WD drive with EaseUS file recovery software.

Note that, if you lost some valuable files during the process, don't worry. Professional file recovery software can scan and bring back your files in 3 steps:

Step 1. Choose the external hard drive

  • Since you're going to recover data from an external hard drive, you need to correctly connect the drive to your Windows computer.
  • Run EaseUS Data Recovery Wizard and choose the exact external drive where you lost data.
  • Click Scan.

Step 2. Check the scan results

The software will immediately start scanning the selected drive for all lost data. During the scan, you can see more and more data showing up in the results. The Filter feature is there for you to quickly locate the files of one kind, such as Pictures, Word/Excel/PDF documents, Videos, etc.

Step 3. Preview and recover data

  • Double-clicking a file will allow you to preview its content.
  • Choose the file(s) and click Recover.
  • Select a different drive to save the recovered files instead of the original one.

Remember to save the recovered files to another secure location and then move to the next guide to format your WD My Passport external hard drive to usable again.

#2. Format WD External Hard Drive to Usable

Here, you may also let EaseUS Partition Master help. It's easy and efficient in formatting a disk:

Step 1. Launch EaseUS Partition Master, right-click the partition on your external hard drive/USB/SD card which you want to format and choose the 'Format' option.

Step 2. Assign a new partition label, file system (NTFS/FAT32/EXT2/EXT3), and cluster size to the selected partition, then click 'OK'.

Step 3. In the Warning window, click 'OK' to continue.

Step 4. Click the 'Execute Operation' button in the top-left corner to review the changes, then click 'Apply' to start formatting your external hard drive/USB/SD card.

After this, you can save the data back to your WD external hard drive again.

Make Your WD External Hard Drive Show Up and Work Now

On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 6 practical fixes for you to follow and make the drive show up again.

As a beginner, we suggest that you follow the whole guide one by one. These fixes also work to resolve the same issue on all brands of external hard drive, internal hard drive, USB, or SD card.

Now, it's your turn. Take steps to fix your not showing up WD external hard drive and make it work again without losing any data.

People Also Ask

For further issues related to the WD passport, check the questions and answers below. You'll get a satisfying answer:

1. WD My Passport not showing up on Mac

If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page)

  1. #1. Reconnect WD Passport to Mac
  2. #2. Change WD Passport drive letter
  3. #3. Remount WD Passport to Mac
  4. #4. Update WD Passport drive driver
  5. #5. Format WD My Passport on Mac

2. How to use WD Passport on Windows 10?

For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive.

For a used WD Passport: Connect it to Windows 10 > Open it in File Explorer to use it. If you need more space, delete some useless files on it to free up space.

3. Why is my external hard drive not showing up?

Accordingly, many reasons may cause your external hard drive not showing up. Here is a list of major reasons:

  • The external hard drive is not connected to the PC correctly
  • Faulty USB cable or USB hub
  • External hard drive is not initialized
  • External hard drive is doesn't contain a volume
  • External hard drive has no drive letter
  • External hard drive contains file system error, bad sectors, or virus

For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.

  1. Solution 1. Format WD My Passport with Software (FREE)

Can I Use WD My Passport on Mac and PC

Before you get the answer, you must figure out what kind of file system can work well on both the macOS and the Windows system. macOS supports a handful of common file systems - HFS+, FAT32, and exFAT, with read-only support for NTFS. While Windows employs two major file systems: NTFS and FAT. FAT was inherited from old DOS and has exFAT as its later extension. In addition, the ReFS file system was developed as a new generation file system for server computers starting from Windows Server 2012.

Overview of WD My Passport File System on Windows and Mac

DevicesNTFSHFS/APFSFATexFAT
Windows PC
Mac PC

That is to say, only FAT32 and exFAT can work on both Mac and PC. If you want to share digital files between Mac and Windows system easily, you must format WD My Passport for Mac. Here are three ways to format a WD My Passport for Mac, follow any one of them to convert to FAT or exFAT.

1 - Format WD My Passport in Windows Platform (Using Free Software)

You can format a Western Digital My Passport external hard drive to ex-FAT or FAT32 format using a free ex-FAT or FAT32 converter - EaseUS Partition Master free or use built-in applications Windows.

It is a wise choice to use a professional format tool. With the help of EaseUS Partition Master Free, you can perfectly bypass the format limitation of the Windows disk management tool and help you format WD My Passport to FAT32 or exFAT easily without any obstacles.

Follow the details below to convert WD My Passport to format WD Passport for Mac.

  • Right-click the external drive or USB you intend to format and choose 'Format'.
  • Set the Partition label, File system (NTFS/FAT32/EXT2/EXT3/EXT4), and Cluster size, then click 'OK'.
  • Click 'OK' to continue.
  • Click the 'Execute Operation' button and click 'Apply' to format the hard drive partition.

2 - Format WD My Passport Using File Explorer in Windows Platform

Computersalg.dk Wd My Passport For Mac Software

Windows limits FAT32 partitions to 32GB. It does not offer the ability to format a drive larger than 32GB to FAT32, the only available choices are NTFS or exFAT. If you want to format your WD My Passport to FAT32, you must make sure that the size is smaller than 32GB. If it is larger than 32GB, you can only format it to exFAT.

Step 1. Open Windows File Explorer, locate and right-click on WD My Passport that you need to format, select 'Format'.

Step 2. Rename the drive, reset its file system to FAT32 or exFAT.

Step 3. Click 'Start' to begin the formatting.

3 - How to Format WD My Passport in macOS/OS X Platform

The easiest way to format the drive to FAT32 or exFAT is by using macOS's built-in Disk Utility for FAT32 or exFAT.

Tips: The instructions below are designed to help repartition and format a hard drive. Once the process begins, all the data on the drive will be lost!

Step 1. Connect WD My Passport to your Mac.

Step 2. Once that's done, double left-click on the Mac HD, the internal Mac hard drive visible on the top-right corner of the desktop screen.Select 'Applications > Utilities > Disk Utility'.

Step 3. Select your WD My Passport on the sidebar, choose 'Erase'.

Step 4. Rename the drive, select the 'Volume Format' drop-down list and choose 'MS-DOS (FAT)' or 'ex-FAT File System'. Then click 'Erase'.

Wait for the process to complete and let the macOS erase data on the drive and reformat it by FAT32 or ex-FAT format. Then, you can use the drive in macOS or OS X as a regular hard drive. If you lost data after formatting your WD HDD on Mac, you can run EaseUS Mac data recovery software to get data back.

How to Use WD My Passport for Mac

  • Plug the wall/power bar and let power enter it.
  • Plug one end of the USB cable into the drive and the other end in your system. If you have a USB 3.0 port on your system, use it to gain a higher transfer speed.
  • Navigate to 'My Machine' to see the new hard disk. It's going to be called 'My Book'.
  • Double-click it and select 'Create WD Applications'. Then, you'll see 'WD Apps for Mac'.
  • Only follow the Program Setup prompts. Don't stray from them and tamper with instructions you don't understand.

Is your WD My Passport external hard drive not showing up, not detected, or unrecognized on your PC? Follow this guide, you'll fix the WD passport not showing up error.

Difference Between FAT32, exFAT, and NTFS

FAT is known as the File Allocation Table. The successive major versions of the FAT format are named after the number of table element bits: FAT12, FAT16, and FAT32. FAT32 is the oldest of the three file systems available to Windows. Individual files on a FAT32 drive can't be over 4 GB in size. A FAT32 partition must also be less than 8 TB, which admittedly is less of a limitation unless you're using super-high-capacity drives.

exFAT, Extended File Allocation Table, is optimized for flash drives. It was added to older versions of Windows with updates to Windows XP and Windows Vista. This file system doesn't have the limitations of FAT32. You can use it when you need a bigger file size and partition limits than FAT32 offers.

NTFS, NT File System, is the modern file system Windows likes to use by default. It is packed with modern features not available to FAT32 and exFAT. However, it only works with all versions of Windows, but read-only with Mac by default.

If you want to use WD My Passport or any other hard drive on Mac and PC, you need to format a Western Digital My Passport external hard drive in exFAT or FAT32 format.

Here the best exFAT to NTFS converter software & exFAT to FAT32 converter software can help format exFAT to NTFS and convert exFAT to FAT32 without losing data.

Tips to Avoid Formatting WD My Passport Without Backup

Just as I have mentioned above, once the process begins, all the data on the drive will be lost. To avoid unnecessary data loss issues, we highly recommended all users extract or back up important data to another device or partition in advance. You can copy files one by one to a new disk or drive. If you have quite a lot of data to be transferred, professional backup software shall be your best choice. Here we recommend you try EaseUS backup and recovery software which allows you to directly back up target data with simple steps.

Computersalg.dk wd my passport for mac free

Step 1. Launch EaseUS Todo Backup software and then choose 'File', 'Disk/partition' or 'OS' for different backup purpose.

Step 2. Choose the system, disk partition, files or apps that you want to back up. Then click 'Browse' to select a destination where you want to store the backup file.

Product News
EaseUS Todo Backup now supports users to back up files to the cloud. All you need to do is sign up with an EaseUS account, then you could enjoy a large cloud storage space. More advantages of backing up to the cloud include accessing backup files anytime and anywhere, saving file copies offsite, so you don't need to worry about virus attacks or computer failures, and easier and faster backup and recovery operations.

Step 3. Click 'Save' to start the data backup process.

Conclusion

You can format your Western Digital My Passport external hard drive to FAT32 or exFAT format to transfer the data between a Mac and Windows system conveniently. According to the solutions above, EaseUS partition tool stands out for its convenience and easiness. It's always your best choice. If you still have questions, you can contact us through Live Chat or email.





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